Kunal Kamra Critiques Zomato Over Delivery Partner Ratings

Speedy Summary

• Zomato urges customers on X (formerly Twitter) to rate their delivery executives after receiving food.
• Comedian Kunal Kamra criticizes Zomato, questioning the alleged low salary of delivery partners.
• Kamra draws a parallel between lack of recognition for ratings and insufficient wages/social security.
• Mixed reactions from netizens, with some supporting Zomato and others agreeing with Kamra’s critique.

Indian Opinion Analysis

zomato’s public appeal for customer ratings highlights an ongoing challenge in the gig economy—balancing operational efficiency with worker satisfaction. While providing feedback can enhance service quality, it also redirects focus toward how delivery executives are valued within the company. Kunal Kamra’s remarks underscore broader concerns about wage fairness in gig work. The mixed reactions indicate a split perception among consumers regarding duty towards gig workers’ rights versus appreciating employment opportunities provided by companies like Zomato.

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