– Awareness of risks led to an increase in feelings of loss of control from 45% to over 81%.
– The proportion demanding reduced use of AI in government rose from under 20% to more than 65%.
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the study raises critical questions for India as it explores integrating artificial intelligence into governance. While efficiency is often cited as a key advantage of digital change initiatives like Digital India, this research highlights potential pitfalls that must be addressed. Transparency and mechanisms for citizens to challenge errors need prioritization; otherwise, loss of trust could undermine public participation in democratic processes.
IndiaS large-scale welfare programs such as PM-KISAN or Aadhaar-based service delivery demonstrate how vulnerable populations rely heavily on fair administrative practices.Lessons from failures abroad-such as wrongful fraud accusations-underline the importance of auditing ethical lines before implementing high-stakes AI systems.
Balancing innovation with accountability will be vital if India aims to harness technology without compromising its democratic fabric or alienating citizens dependent on equitable governance structures.