# Character AI down for thousands after birthday prompt glitch 2026-08-13T15:42:41+00:00 | Technology | Indian Opinion Desk Corroboration: 1 independent outlet Over 1,000 users reported being locked out of Character AI on August 12, according to Downdetector. The chatbot platform began asking for birth dates around 2:09 am ET, then kicked out many users even if they entered an age over 13. Some users said they were aged 20 to 25 and still blocked. No official statement has been issued by Character AI. User fixes like clearing cache or using incognito mode are unlikely to work because the issue appears server-side. The outage follows a similar complaint pattern where the app fails to save age data correctly. ## Coverage - hindustantimes.com Tags: age verification, Character AI, chatbot, downtime, glitch, user complaints Canonical: https://indianopinion.org/character-ai-down-for-thousands-after-birthday-prompt-glitch/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/character-ai-down-for-thousands-after-birthday-prompt-glitch/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.