Speedy summary
Indian Opinion Analysis
The disruption in EPF passbook services highlights challenges in digital infrastructure supporting critical financial functionalities. While alternate modes such as missed calls and SMS provide relief, they may not fully address user needs for detailed transaction records and account management, emphasizing a need for robust and reliable systems.Ensuring seamless access to EPF data is crucial as it pertains to the financial security of many Indian citizens, particularly salaried individuals relying on these funds for long-term benefits.