# Domestic help platforms build safety into trust equation 2026-08-08T15:42:45+00:00 | World & Diplomacy | Indian Opinion Desk Corroboration: 1 independent outlet App-based domestic help platforms in India are adopting layered safety features to address the unique trust challenges of strangers entering private homes. Companies like Pronto and Snabbit require mandatory KYC, police verification, and background checks for workers. Customers also verify their identity via OTP. Platforms restrict service hours to avoid late-night bookings and use real-time monitoring with SOS systems. Snabbit, whose workforce is entirely women, adds address-level traceability and controlled job allocation. The newest measure, body-worn cameras, has divided users. One Delhi resident told the source that cameras 'completely freak me out' and raised concerns about data storage and hacking. Pronto says its cameras are opt-in, record only the work area without audio, blur faces on-device, and delete raw footage immediately, retaining only anonymised encrypted versions for limited AI training. ## Coverage - timesofindia.indiatimes.com Tags: body cameras, domestic help, gig economy, India, platform work, safety vs privacy Canonical: https://indianopinion.org/domestic-help-platforms-build-safety-into-trust-equation/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/domestic-help-platforms-build-safety-into-trust-equation/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.