FSSAI Requires ‘Food Safety Connect’ QR Code at Food Outlets

Swift Summary:

• The Food Safety and Standards Authority of India (FSSAI) has mandated all Food Business Operators (FBOs)-including restaurants,dhabas,cafes,and eateries-to display their FSSAI license/registration certificates with a QR code of the Food Safety Connect app in areas easily visible to customers.
• These display locations include entrances, billing counters, or seating areas; digital platforms such as websites and online ordering apps must also feature the QR code or download link.
• This initiative is in line with the condition outlined in License No. 1 under the FSS (Licensing and Registration of Food Businesses) Regulations, 2011.
• The QR code redirects customers to the Food Safety Connect mobile app for lodging grievances regarding food safety issues such as hygiene concerns or misleading claims on food products.
• Consumer complaints through the app are routed directly to jurisdictional authorities for prompt action.

Indian Opinion Analysis:

The move by FSSAI aims to make food safety practices more obvious and consumer-amiable while safeguarding public health. By integrating technology into grievance redressal mechanisms via QR codes linked to the Food safety Connect app, consumers gain easier access to regulatory frameworks without bureaucratic delays. furthermore, this directive enhances trust between food businesses and their clientele by promoting accountability.

However, its success will depend heavily on widespread compliance by fbos across urban and rural regions alike. Effective oversight is essential for ensuring adherence despite logistical challenges faced by smaller establishments like dhabas or roadside eateries that may lag in technological adoption. If implemented successfully nationwide, it could mark a significant step forward for India’s food safety ecosystem while setting robust standards within an increasingly digitized consumer environment.

Photo Credit: Representational file image | sushil Kumar Verma
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