# Insurance seller register won’t fix mis-selling, says Value Research chief

2026-08-09T10:05:45+00:00 | Business & Economy | Indian Opinion Desk

Corroboration: 1 independent outlet

Insurance regulator Irdai chairman Ajay Seth has proposed a public register to trace every policy to the person who sold it, so a seller's record follows him across employers. Speaking at the insurance brokers' association silver jubilee in Delhi, Seth said this would improve accountability for mis-selling. But Dhirendra Kumar, founder of Value Research, writes in Mint that the register will fail to stop the misuse. Kumar argues that a register captures frontline sellers while ignoring those who set sales targets and commission structures. He notes that more than one in five complaints against life insurers concerns how a policy was sold, calling it a system working as designed. The real fix, he says, lies in making unsuitable sales unprofitable, not in tracing them after the fact.

## Coverage

- livemint.com <https://www.livemint.com/money/personal-finance/irdai-insurance-agent-register-policy-mis-selling-accountability-11786101056389.html>

Tags: agent accountability, Ajay Seth, insurance mis-selling, IRDAI, Value Research
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