# Kapoor Jewellers must return 32g gold, pay Rs 35,000 2026-08-09T14:42:57+00:00 | Governance | Indian Opinion Desk Corroboration: 1 independent outlet The Kangra District Consumer Disputes Redressal Commission has ordered Kapoor Jewellers and its operators to return 32 grams of gold to customer Raj Kumar and pay Rs 35,000 in compensation and costs. The order, dated August 3, held the legal heirs of deceased jeweller Sanjay Kapoor jointly liable for deficiency in service and unfair trade practice. Raj Kumar had handed over two old gold kadas to the jeweller in September 2023, expecting a new 40-gram pair in two months. After repeated delays and Sanjay Kapoor's death in 2024, the family refused to return the gold. The commission rejected the defence that no transaction occurred, noting that a receipt proved the handover. It also dismissed the claim of a third party who said he worked elsewhere, calling the business a family concern. ## Coverage - livelaw.in - timesofindia.indiatimes.com Tags: consumer commission, consumer rights, gold dispute, jewellery, Kangra, liability of heirs Canonical: https://indianopinion.org/kangra-forum-jewellers-heirs-must-return-32-grams-gold-to-customer/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/kangra-forum-jewellers-heirs-must-return-32-grams-gold-to-customer/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.