# Kerala Consumer Forum Orders Airline to Pay Rs 53,923 for Baggage Delay

2026-08-06T14:26:06+00:00 | Governance | Indian Opinion Desk

Corroboration: 1 independent outlet

A Kerala district consumer commission has ordered an airline to pay Rs 53,923 after Major Vishnu’s checked-in luggage arrived three days late. He travelled from Jammu to Coimbatore via Delhi on 3 December 2025, and received the baggage on 6 December after filing a Property Irregularity Report. The commission found the delay to be a deficiency in service. Vishnu had spent Rs 8,923 on essential clothing and complained through the INGRAM portal. The airline did not appear before the commission. It must pay within 45 days or add Rs 500 for each month of delay, The Times of India reports.

## Coverage

- timesofindia.indiatimes.com <https://timesofindia.indiatimes.com/legal/news/airline-ordered-to-pay-rs-53923-after-passengers-luggage-was-delivered-three-days-late/articleshow/132985453.cms>

Tags: airline baggage, consumer rights, Kerala, passenger rights
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