# Mercedes-Benz India shifts luxury strategy towards experiences and high-value models

2026-08-07T04:41:06+00:00 | Business & Economy | Indian Opinion Desk

Corroboration: 1 independent outlet

Mercedes-Benz India is increasing its use of exclusive experiences, AI-led personalisation and digital marketing as luxury car buyers spread across platforms. The company extends launches through regional screenings, dealer events and customer activations, while offering access to Formula One races, factories, cultural programmes and driving events. Retail sales fell 2.85% to 19,007 units in 2025, but annual revenue reached a record high. Vehicles priced above Rs 1.25 crore grew 11% of sales, while Mercedes-AMG deliveries rose 34%. Entry-level models declined 20%, supporting the company’s shift from volume towards higher-value sales. Younger, technology-focused buyers are entering the segment, with the CLA acting as an acquisition model, especially in Mumbai, Delhi and Bengaluru. Mercedes-Benz India is using customer data to create smaller audience segments and shorter digital content, but is still assessing whether Connected TV offers sufficient value. Its marketing chief said the company wants ownership to begin a longer relationship, rather than end with the purchase.

## Coverage

- brandequity.economictimes.indiatimes.com <https://brandequity.economictimes.indiatimes.com/news/marketing/mercedes-benz-india-bets-on-experiences-ai-and-premium-positioning-to-engage-luxury-buyers/133020390>

Tags: AI marketing, automobiles, luxury cars, Mercedes-Benz India, premium segment
Canonical: https://indianopinion.org/mercedes-benz-india-shifts-luxury-strategy-towards-experiences-and-high-value-models/
License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources.
Cite: https://indianopinion.org/mercedes-benz-india-shifts-luxury-strategy-towards-experiences-and-high-value-models/#story-in-brief

Review state: restored archive article, accurate at time of publication, not offered to search indexes.
