# Mohali consumer panel orders optical store to refund Rs 4,000 2026-08-08T06:13:21+00:00 | Governance | Indian Opinion Desk Corroboration: 1 independent outlet The district consumer disputes redressal commission in Mohali has directed Gobind Optical Works to refund Rs 4,000 and pay Rs 5,000 compensation to a customer after finding the firm deficient in service. Complainant Ashwani Kumar Vashist received defective spectacles in July 2024 and said the shop failed to fix the problem despite repeated requests between August 2024 and March 2025. Vashist had ordered the spectacles from Gobind Optical Works, which operates from an eye hospital in Kharar and a Chandigarh outlet. The firm said the lenses were ready by August 2023 but the complainant did not collect them. The commission noted the shop agreed to repair the spectacles in October 2025 but did not send a representative to the Lok Adalat hearing in December 2025. ## Coverage - hindustantimes.com Tags: consumer rights, deficiency in service, Mohali consumer commission, optical shop, refund order, spectacle defect Canonical: https://indianopinion.org/mohali-consumer-panel-orders-optical-store-to-refund-rs-4000/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/mohali-consumer-panel-orders-optical-store-to-refund-rs-4000/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.