# NPCI launches tap-to-pay and MyUPI at Global Fintech Fest 2026

2026-09-14T20:51:27+00:00 | Governance | Indian Opinion Desk

Corroboration: 2 independent outlets

The National Payments Corporation of India (NPCI) launched two new UPI features at the Global Fintech Fest 2026 in Mumbai on Thursday, with RBI Governor Sanjay Malhotra present. The 'Tap & Pay' feature uses near-field communication (NFC) technology, allowing users to pay at point-of-sale terminals by unlocking their phones and tapping, without opening a UPI app. It supports RuPay credit cards on UPI and offline transactions, PIN-less payments up to Rs 5,000 are allowed, after which a PIN is required. The second feature, 'My UPI', is an AI-powered customer support platform built on the Finance Model for India (FiMI). It offers a single window to track transactions and autopay mandates across banks and UPI apps, includes a safety switch to decline debit transactions in case of suspected fraud, and supports automated chargebacks and 24x7 multilingual assistance. Since biometric-authenticated UPI was launched at the same event in 2025, transactions using that method have crossed 6.29 billion as of August 31, 2026, NPCI said. Malhotra also launched tokenization of corporate bonds via the Demat 2.0 platform.

## Indian Opinion Analysis

Both livemint.com and gadgets360.com reported the NPCI launch as neutral wire-style coverage, with no government-critical or sensationalist framing. Livemint led with detailed feature descriptions and transaction data, including the 6.29 billion biometric transactions figure, giving the story a data-rich, adoption-focused tone. Gadgets360 was more concise, emphasising the AI-powered MyUPI platform and NFC capabilities. The uniform straight reporting suggests no political or regulatory angle was perceived. The key metric to watch is whether Tap & Pay adoption accelerates contactless payments, as biometric UPI did, by the next fintech event in 2027. Both outlets omitted any criticism or user privacy concerns, focusing entirely on functionality and official announcements. The RBI governor's presence was noted but not framed as a government endorsement. The reporting is balanced and factual, with no discernible slant.

## Coverage

- livemint.com (neutral report) <https://www.livemint.com/industry/banking/npci-launches-tap-to-pay-unified-upi-services-window-11789052824922.html>
  Straight factual reporting with detailed feature and data emphasis
- gadgets360.com (neutral report) <https://www.gadgets360.com/apps/news/npci-upi-tap-and-pay-for-nfc-phones-myupi-for-customer-support-12032124>
  Concise neutral reporting focused on new services

Tags: NPCI, RBI, RuPay, Sanjay Malhotra, SEBI, UPI
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Cite: https://indianopinion.org/npci-launches-tap-to-pay-and-unified-upi-services-window/#story-in-brief
