# Odisha government makes 24×7 help desks mandatory in Ayushman hospitals 2026-08-14T09:27:09+00:00 | Governance | Indian Opinion Desk Corroboration: 1 independent outlet The Odisha government has ordered all hospitals empanelled under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana-Gopabandhu Jan Arogya Yojana (AB-PMJAY-GJAY) to set up 24x7 help desks staffed by Pradhan Mantri Arogya Mitras (PMAMs). The directive, issued by State Health Assurance Society CEO Brundha D, aims to assist cardholders with registration and treatment under the scheme. Hospitals must also integrate four systems, Hospital Management Information System, ABHA-based medical records, healthcare facility registry, and health professional registry, with the Ayushman Bharat Digital Mission (ABDM) software by August 31. The government warned that failure to comply could lead to withheld incentives or removal from the empanelment list. The help desks are to be placed near the main entrance. ## Coverage - odishatv.in Tags: ABDM, Ayushman Bharat, healthcare, hospital regulation, Odisha Canonical: https://indianopinion.org/odisha-government-makes-24x7-help-desks-mandatory-in-ayushman-hospitals/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/odisha-government-makes-24x7-help-desks-mandatory-in-ayushman-hospitals/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.