# RBI Tightens Loan Recovery Rules From January 2027

2026-08-06T14:53:18+00:00 | Governance | Indian Opinion Desk

Corroboration: 1 independent outlet

The Reserve Bank of India has issued new rules for loan recovery that will take effect on January 1, 2027. The directions cover banks, non-banking financial companies, housing finance companies, co-operative banks and other regulated entities. They set standards for fair treatment, recovery-agent conduct, due diligence, training and technology-based recovery tools. Recovery agents must carry identification, follow a code of conduct and avoid threats, abusive language, public humiliation and excessive calls. Banks must notify borrowers before an agent’s first visit and allow visits between 8 am and 7 pm. Technology used on financed mobile phones cannot block emergency services or employment-related functions. Business Today reports that wrongful restrictions could attract compensation of Rs 250 per hour, capped at the loan amount.

## Coverage

- businesstoday.in <https://www.businesstoday.in/personal-finance/banking/story/rbi-tightens-loan-recovery-rules-bars-harassment-and-strengthens-borrower-protection-547762-2026-08-06?utm_source=rssfeed>
- rbi.org.in <https://www.rbi.org.in/scripts/BS_PressReleaseDisplay.aspx?prid=63305>

Tags: banks, borrower protection, loan recovery, RBI, recovery agents
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