Quick Summary
- Rajasthan police have registered an FIR against bollywood actors shah rukh Khan and Deepika Padukone, along with Hyundai Motor India and a Sonipat dealership, following a customer complaint over defects in his Hyundai Alcazar car.
- The complainant, Kirti Singh, claimed he purchased the car for ₹23.97 lakh from Haryana in 2022 and experienced recurring technical issues such as vibrations during acceleration or overtaking and engine management system malfunctions.
- Mr. Singh alleged these faults endangered his family’s safety multiple times and accused the dealership of admitting to manufacturing defects but only offering temporary fixes.
- He continues to repay the car loan despite unresolved issues, leading to financial and mental distress.
- Citing Shah Rukh Khan and Deepika Padukone’s role as Hyundai brand ambassadors, the complainant alleged that they concealed knowledge of such defects alongside Hyundai and its dealers.
- Police confirmed the FIR was filed under relevant sections for cheating, criminal breach of trust, and conspiracy; further investigations are ongoing.
Indian Opinion Analysis
The filing of this FIR raises notable questions about consumer rights in India’s automotive industry while highlighting accountability concerns for manufacturers as well as brand endorsers. While celebrities promoting national or international brands frequently enough rely on legal disclaimers regarding product claims made by thier sponsors, this incident underscores how deeply public perceptions intertwine endorsements with product reliability-a phenomenon that could necessitate clearer guidelines on liabilities for celebrities endorsing goods.
For consumers like Kirti Singh facing unresolved vehicle defects after spending considerable sums on high-value purchases (₹23.97 lakh), access to timely remedial measures remains paramount. If proven true that Hyundai admitted persistent manufacturing flaws but failed adequate corrective action beyond temporary fixes-as stated-the case might spotlight gaps between corporate commitments versus actual customer resolutions offered across India’s automobile sales-chain ethics system! Read More