# Six In 10 Air India Fliers Report Timeliness Problems

2026-08-06T14:29:29+00:00 | Business & Economy | Indian Opinion Desk

Corroboration: 1 independent outlet

Six in 10 Air India passengers face issues with timeliness, while 40% report problems with food quality, according to a survey cited by NDTV Profit. The findings point to weak customer satisfaction despite the airline’s progress in fleet expansion, service quality and digital modernisation. The report does not provide further details on the survey’s sample or fieldwork in the available account. Air India’s performance therefore appears mixed: its expansion and technology efforts are moving forward, but punctuality and meals remain visible concerns for passengers.

## Coverage

- ndtvprofit.com <https://www.ndtvprofit.com/business/about-6-in-10-air-india-fliers-report-issues-with-timeliness-40-report-food-quality-issues-report-11874273>
- ndtvprofit.com <https://www.ndtvprofit.com/business/about-6-in-10-air-india-fliers-report-issues-with-timeliness-40-report-food-quality-issues-report-11874273#publisher=newsstand>

Tags: Air India, airline food, aviation, flight delays, passenger experience
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