– Facility includes separate desks for key government departments to address public grievances.
– A library with books, Tamil and English newspapers, magazines, drinking water facilities, washrooms, lifts, and CCTV surveillance directly monitored by the Collector.
– Auditorium on the ground floor for cultural events and awareness programs; two floors dedicated to grievance meetings with seating capacities of 700 persons each.
– Spread over 13,000 sq ft at a cost of ₹12.17 crores under Revenue Department general funds.
– Electrical fittings are currently being tested before inauguration; similar projects underway in Tiruvallur, Perambalur, and Dharmapuri districts.
!Tiruvannamalai Collector inspecting new building
The establishment of a dedicated facility to address public grievances represents an important step toward improving governance infrastructure. By creating separate setups for handling complaints efficiently alongside better civic amenities such as clean water facilities and library access, this project aims to enhance accessibility while promoting transparency through centralized monitoring mechanisms like CCTV surveillance.
The ₹12.17 crore investment also signals a growing focus on modernizing administrative processes in Tamil Nadu-a trend reflected by similar facilities being developed across other districts as well. If implemented effectively over time across more regions in India, such initiatives have the potential not only to streamline resolution but also bolster citizen trust in government systems.
Read More: Published August 31st | Source: The Hindu