# Tesco India GCC transforms from dashboard to cockpit in 20 years 2026-08-15T16:56:51+00:00 | Technology | Indian Opinion Desk Corroboration: 1 independent outlet Tesco’s India global capability centre has evolved from a basic dashboard into an AI cockpit that now drives decisions across its nearly 5,000 stores worldwide, The Hindu reports. The Bengaluru hub, set up in 2004 for payroll and customer contact work, has become Tesco’s largest software engineering and analytics centre globally, with around 4,000-5,000 employees. The centre’s AI algorithms last year helped deliver 670 million personalised offers to about 14-15 million customers through the Clubcard programme. Venkat Raghavan, Group Director for Analytics and AI, said the focus has shifted from cost to value, with India now developing high-end niche capabilities. ## Coverage - thehindu.com This story was synthesised by AI from the source linked above. Tags: AI, Bengaluru, Tesco, Venkat Raghavan Canonical: https://indianopinion.org/tesco-india-gcc-transforms-from-dashboard-to-cockpit-in-20-years/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/tesco-india-gcc-transforms-from-dashboard-to-cockpit-in-20-years/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes. How this brief was made: an AI model read the report linked above and wrote this summary and analysis, which were published automatically. Published briefs are sampled every hour by an automated quality check; the editor verifies its findings and approves corrections, and corrected briefs carry a dated correction line. We do no original reporting. Methodology: https://indianopinion.org/ai-use-policy/