# TRAI revamps MyCall app for call quality complaints 2026-08-13T20:10:12+00:00 | Governance | Indian Opinion Desk Corroboration: 1 independent outlet The Telecom Regulatory Authority of India (TRAI) has revamped its MyCall mobile application, allowing consumers to rate their voice calling experience and report specific network problems like call drops, audio delay, and poor voice quality. Users can give a 1-5 star rating after calls and submit feedback which will be shared anonymously with telecom service providers and TRAI. TRAI Chairman Anil Kumar Lahoti said the app aims to give consumers a bigger role in monitoring telecom service quality. The feedback is intended to bridge the gap between technical quality of service parameters and actual user experience. The app currently works on Android. ## Coverage - newindianexpress.com Tags: call quality, consumer feedback, MyCall, QoS, telecom, TRAI Canonical: https://indianopinion.org/trai-revamps-mycall-app-for-call-quality-complaints/ License: Summary and commentary (c) Indian Opinion, reusable with attribution. Facts belong to the linked sources. Cite: https://indianopinion.org/trai-revamps-mycall-app-for-call-quality-complaints/#story-in-brief Review state: restored archive article, accurate at time of publication, not offered to search indexes.