Now Reading: DoT Orders Telecom Firms to Show Caller Names from 1 November
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DoT Orders Telecom Firms to Show Caller Names from 1 November
The Department of Telecommunications has directed telecom operators to implement Calling Name Presentation (CNAP) service across their networks from 1 November 2026, enabling mobile users to see the caller’s name alongside the phone number on incoming calls. Telecom service providers have already trialled the service on 4G and higher-generation wireless terrestrial networks.
The facility will be activated automatically for eligible subscribers without separate requests. Implementation on 2G, 3G and public switched telephone networks will be taken up separately after further examination by the DoT. The move is expected to reduce nuisance calls and help users identify callers before answering.
Indian Opinion Analysis
For decades, Indian phone users have had to guess who is calling from an unknown number. The CNAP requirement ending that guesswork comes with constraints: it applies only to 4G and above networks from 1 November, leaving 2G and 3G users out. Those on older networks pay the same for unwanted calls but will not see names. The DoT has not given a timeline for extending the service to the older networks, so a significant portion of mobile subscribers will remain uncovered indefinitely. Telecom operators tested the system but have not disclosed how they will resolve disputes over spoofed or mismatched caller names. The practical test of the service will be the accuracy of the name displayed, since call spoofing is already widespread.
Source: sentinelassam.com
This brief was synthesised by AI from the source linked above. Methodology and corrections.
