
Jal Shakti (PHE) Division Handwara has issued a stern circular warning field staff of disciplinary action if they fail to address public grievances over drinking water supply disruptions promptly. Executive Engineer Handwara said complaints continued despite repeated directions.

The circular expressed concern over the alleged indifferent attitude of technical and field staff, including Junior Engineers, Assistant Engineers and Sub-Divisional heads, noting that failures had at times forced residents to block roads in protest. Officials have been directed to deploy adequate manpower, issue public advisories on judicious water use, remain available on phone round the clock, and inform consumers in advance about scheduled repair works.
Non-compliance will be treated as wilful insubordination, negligence of duty and misconduct under government service rules. Action may include suspension, withholding of annual increments, imposition of fines, and negative entries in Annual Performance Reports.
The circular signals a breakdown in basic water service delivery in Handwara, where repeated directives have failed to change field staff behaviour. By naming road blockades as a consequence of official apathy, the department implicitly acknowledges that public frustration has crossed into disruption. The threat of suspension and negative APR entries raises the stakes for individual officials, but the circular does not set a deadline for compliance or name any official who has already been penalised. Whether the Executive Engineer follows through on the threats will determine if the directive produces actual improvement or remains another unenforced warning.
Source: greaterkashmir.com
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