
The Jammu and Kashmir Board of School Education (JKBOSE) has set up a grievance-cum-monitoring cell to handle complaints related to its upcoming annual examinations. The cell will register concerns, ensure timely disposal and take corrective action under the direct supervision of the JKBOSE secretary.

A board spokesman said the cell is meant to mitigate problems stakeholders face during the examination period. JKBOSE has also instructed centre superintendents and supervisory staff to conduct the exams in a fair, transparent and orderly manner, and to safeguard the integrity of the process at any cost. Complaints can be sent via email or phone contacts for Jammu and Kashmir.
The grievance cell shifts complaint handling from scattered channels to a single point under the JKBOSE secretary, aiming to cut delays for lakhs of students appearing in the annual exams. It cannot pre-empt disputes over question papers, centre conduct or result errors, and its effectiveness will depend on whether it resolves complaints before results are due. The board has not said whether it will publish resolution timelines or anonymised data on the complaints it receives.
Source: greaterkashmir.com
This brief was synthesised by AI from the source linked above. Methodology and corrections.