
MetLife Global Capability Centres has appointed Dimple Kaloya as its Chief Human Resources Officer. Kaloya announced the appointment in a LinkedIn post, saying she had joined the organisation.

She brings more than two decades of experience in human resources, consulting, talent, people analytics and workforce management. Before joining MetLife GCC, she spent about seven years at HSBC, where she led HR for Global Service Centres India and Group Functions GSC HTCs.
Kaloya has also worked with EY, Aon and WNS Global Services in roles covering HR consulting, organisation design, talent, performance and employee engagement. She holds a Post Graduate Diploma in Business Management from the Institute of Management Technology, Ghaziabad, and a master’s degree in Human Resource Management from Annamalai University.
A chief human resources officer typically oversees workforce planning, leadership hiring, employee policies, performance systems and organisational culture. In a global capability centre, the role also connects the local workforce with the parent company’s wider operating model. Kaloya’s background spans both in-house HR leadership and consulting, giving her experience across employee operations and organisational design. The practical indicators to watch will be MetLife GCC’s hiring plans, leadership appointments and any changes to people policies in India.
Source: hr.economictimes.indiatimes.com
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