
The Unique Identification Authority of India (UIDAI) now allows Aadhaar cardholders to apply for a mobile number update from home using the official Aadhaar App, eliminating the need to visit an Aadhaar service centre or submit documents. Users must first download the app on Android or iPhone, enter their 12-digit Aadhaar number, accept terms, complete face authentication, and set a 6-digit PIN for future logins.

To update the number, users log in with the PIN, go to the Services section, select Mobile Number Update, enter the new number, verify it with an OTP, complete face authentication, and pay the prescribed fee. If the old number registered in the app matches the one on the Aadhaar, only the new number's OTP is needed. If a different number is used for registration, both old and new numbers require OTP verification.
However, users without access to their old registered number or those with no mobile number on their Aadhaar cannot use the app and must visit an Aadhaar centre. UIDAI says the update process may take up to 30 days, applicants can track status via the Track My Request option in the app.
The Aadhaar App update simplifies what was a largely offline process, removing the need for a physical visit or document submission for users who still have access to their old registered mobile number. Those without access to the old number remain dependent on Aadhaar service centres, a gap the app does not close. The update, which UIDAI says can take up to 30 days, leaves users waiting without a guaranteed turnaround time. The key point for cardholders is whether their old number is active: if yes, the app works, if not, the centre remains the only route.
Source: businesstoday.in
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