
Amirda Varshini, councillor of Ward 126, has launched a helpline number (8010000126) and a QR code for residents to report monsoon-related issues. The service will be available round the clock during the rainy season, with water logging, electricity complaints and tree falls among the most common grievances.

Barring a few areas where storm water drain work is yet to be commissioned, most localities are ready for the monsoon, Varshini said. The ward includes Mandavelipakkam, parts of Mandaveli, Devanathan Street, Jeth Nagar, Trustpakkam, and fishing hamlets such as Pattanipakkam and Rajiv Gandhi Nagar. She said her focus will be on coastal regions, where many old houses need help.
The councillor is repeating a measure from 2025, suggesting the ward faces recurring monsoon problems. The QR code and helpline centralise complaints, but the effectiveness will depend on response times during actual flooding. A key unresolved issue is the incomplete storm water drain work in some areas, which could still cause localised water logging. The service operates only through the monsoon season.
Source: thehindu.com
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