
The Consumer Grievance Redressal Forum has scheduled a hearing on 17 November for complaints filed by 12 Baner residents over power outages between March and June 2026. The residents have asked the Maharashtra State Electricity Distribution Company Ltd to provide infrastructure records and its standard operating procedure for restoring power, and to explain why repeated cuts occurred.

Resident Swapna Narayan said the group pursued the case for six months after filing applications. Another resident, Girish Galgali, argued in a statement to the forum that the outages are a recurring phenomenon, not an isolated incident, and that MSEDCL's records should be examined to determine whether the existing infrastructure is adequate for demand across all seasons.
The CGRF hearing brings a long-running grievance into a formal legal process. Twelve families are challenging MSEDCL's technical explanations for repeated summer outages, arguing that rising demand alone does not justify failures in infrastructure design or maintenance. The forum must decide whether to order MSEDCL to disclose internal SOPs and load management data. If it rules for the residents, it could set a precedent for how utilities account for interruptions beyond headline demand figures. The next step is the hearing on 17 November.
Source: timesofindia.indiatimes.com
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