
A customer has alleged she found a piece of glass in a Korean Veg Burger she ordered from Jimi's Burger in Andheri, Mumbai, on August 16. The woman, who ordered through a…
A customer has alleged she found a piece of glass in a Korean Veg Burger she ordered from Jimi's Burger in Andheri, Mumbai, on August 16. The woman, who ordered through a delivery app, said she discovered the glass shard while eating and immediately stopped. She filed a complaint with the police, sources confirmed on Thursday.
Jimi's Burger, a popular chain in Mumbai, has not issued a statement on the incident. The police said they are examining the complaint and have not registered an FIR yet. The matter could fall under the Food Safety and Standards Act, which allows consumers to seek compensation for contaminated food.
The customer shared images of the glass piece on social media, prompting local food safety authorities to take note. An inspection of the outlet is expected in the coming days. If violations are found, the outlet faces a fine or suspension of its licence.
Foreign-object contamination in fast food is governed by the Food Safety and Standards Authority of India (FSSAI), which can impose fines up to Rs 10 lakh and suspend licences. Mumbai has seen similar cases, a 2023 incident at a KFC outlet in Thane led to a show-cause notice. Jimi's Burger is a Mumbai-based chain with about 10 outlets, mostly in the western suburbs. The next step will be a likely FSSAI inspection and a hearing before the district food safety officer, who has 30 days to file a report after a complaint.
Source: ndtv.com
This story was synthesised by AI from the source linked above.