Now Reading: Restaurant hygiene crackdowns force industry to rebuild trust
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Restaurant hygiene crackdowns force industry to rebuild trust
Regulators in Mumbai and Bengaluru have suspended licences of several restaurant chains and hotels over hygiene lapses, expired ingredients and storage violations. The Maharashtra FDA pulled up four Domino’s outlets, while Karnataka’s…
The Story in Brief
Regulators in Mumbai and Bengaluru have suspended licences of several restaurant chains and hotels over hygiene lapses, expired ingredients and storage violations. The Maharashtra FDA pulled up four Domino’s outlets, while Karnataka’s FSDA flagged Lalit Ashok, Radisson Blu and Shangri-La. Impresario’s Divya Aggarwal told ET that the industry must be “more transparent and accountable” to regain consumer confidence. She said operational standards are harder to implement on the ground. Though viral posts urge people to cook at home, dine-in numbers have not yet dipped significantly. Impresario reported a topline of Rs 800 crore for FY26, led by its Social chain.
The Indian Opinion
Social media videos of dirty kitchens spark outrage, but they can exaggerate isolated failures. Some chains are quick to call the crackdown a witch-hunt, ignoring genuine lapses. The measured response is neither panic nor denial. Many restaurants do follow protocols, but the regulator must enforce rules consistently. The real test will be the next quarter’s dine-in data from listed chains like Devyani International. If sales hold, the scare was mostly noise. If they slip, the trust deficit is real.
Source: economictimes.indiatimes.com
This story was synthesised by AI from the source linked above.
