Now Reading: India, Malaysia review cooperation on public administration reforms
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India, Malaysia review cooperation on public administration reforms
India and Malaysia have reaffirmed their commitment to strengthen cooperation in public administration and governance reforms, focusing on capacity building, digital governance and best practices. The commitment was made at the 2nd India-Malaysia Joint Working Group meeting held on August 18, co-chaired by Puneet Yadav, Additional Secretary in the Department of Administrative Reforms and Public Grievances, and Datuk Dr Mohd Bakhari bin Ismail, Deputy Director General of Public Service (Development), Malaysia.
The meeting reviewed progress since the first meeting in November 2024. Malaysia gave positive feedback on India's capacity-building programmes under the ITEC scheme. Both sides discussed specialised programmes for senior Malaysian officials for 2026 and 2027 cohorts. India shared its experience with the CPGRAMS grievance redressal system and its AI-enabled chatbot 'Samadhan Didi', launched in May 2026.
Malaysia presented an Action Plan for the Malaysia-India Governance Partnership: 2027-2029 Strategic Roadmap, aimed at creating a three-year cooperation plan. The meeting concluded with a commitment to deepen institutional engagement and identify concrete, outcome-oriented areas for cooperation.
Indian Opinion Analysis
India's administrative ties with Malaysia mirror a broader push to export its digital governance models, such as CPGRAMS, as soft-power tools under the ITEC programme. The 2026-2027 capacity-building cohorts and the proposed Strategic Roadmap up to 2029 indicate a shift from one-off training to sustained institutional partnership. The inclusion of AI, blockchain and cybersecurity in the discussion suggests both sides see governance modernisation as a joint tech frontier. The next concrete step is finalising the 2027-2029 roadmap, with Points of Contact already designated to ensure follow-through.
Source: ddindia.co.in
This story was synthesised by AI from the source linked above. Methodology and corrections.
