Now Reading: Massive Microsoft outage hits Outlook, Teams, 1.3 lakh users affected
-
01
Massive Microsoft outage hits Outlook, Teams, 1.3 lakh users affected
The Story in Brief
Microsoft’s Outlook, Teams, Copilot and Microsoft 365 services suffered a global outage on Thursday, 12 November, leaving millions of office workers unable to send or receive emails. Downdetector recorded over 1.30 lakh user complaints about Outlook alone at its peak, Amar Ujala reports, Aaj Tak puts the figure at over 1 lakh for Outlook and over 15,000 for Microsoft 365.
Microsoft confirmed the outage on X and said its infrastructure had high load in several regions, causing connectivity issues. The company’s own status page also faced loading errors. Engineers began redistributing connection traffic and testing a fix, but no restoration timeline was provided by the time of publication.
Earlier in the day, Microsoft stated it had resolved Teams issues in North America, though some users still reported problems. The company attributed the disruption to a failed automated health check that took servers offline.
Indian Opinion Analysis
Both Aaj Tak and Amar Ujala report the same outage in near-identical neutral wire-copy style, leading with user complaint figures and Microsoft’s official statements. Aaj Tak gives the Downdetector peak at over 1 lakh reports for Outlook and over 15,000 for Microsoft 365, while Amar Ujala puts the single Outlook peak at about 1.30 lakh and names Teams and Copilot as also affected, providing more specific detail on the automated health check failure. Neither outlet adds independent analysis or government framing, the coverage is uniform straight reporting. The key open point is Microsoft’s stated deployment of a fix and traffic redistribution, though no restoration timeline was given by the time of publication.
Coverage: 2 sources, 2 neutral
Sources (2): aajtak.in (neutral report), amarujala.com (neutral report)
This brief was synthesised by AI from the 2 sources linked above, so one read covers every framing they carry. Methodology and corrections.
