Now Reading: PNB to close inactive zero-balance accounts after November 10
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PNB to close inactive zero-balance accounts after November 10
The Story in Brief
Punjab National Bank (PNB) has warned customers that certain inactive accounts with zero balance will be closed after November 10, 2026. The notice, issued on October 26, targets accounts that have recorded no customer-initiated transaction for more than three years as of September 30, 2026, and have a zero balance.
The bank said the move aims to prevent misuse of long-dormant accounts and reduce associated security risks. Customers whose accounts meet these conditions must visit their branch, submit updated KYC documents, and request reactivation before the deadline to avoid disruption.
Accounts become inoperative after 24 months of no customer-induced transactions, but the closure notice applies only to those unused for over three years with zero balance. Customers can check their status or contact PNB via toll-free numbers 1800-1800 and 1800-2021.
Indian Opinion Analysis
The notice directly affects customers who may have forgotten old salary or savings accounts that are both inactive and empty. The November 10 deadline leaves a narrow window for reactivation, which requires a visit to a branch with documents such as Aadhaar, passport, or PAN. Customers who fail to act risk losing the account permanently. The bank distinguishes between an inoperative account (two years of inactivity) and one flagged for closure (three years plus zero balance), so not all dormant accounts are at risk. Contacting the branch before the deadline is the only safeguard.
Source: livemint.com
This brief was synthesised by AI from the source linked above. Methodology and corrections.
