Airbnb CEO: luggage storage, not AI, got biggest cheer

Airbnb CEO reveals the non-AI feature that got the biggest reaction from analysts

Airbnb CEO Brian Chesky said the most popular new feature on the platform is luggage storage, not AI. During the company’s third-quarter earnings call, he noted that a mention of the service…

The Story in Brief

Airbnb CEO Brian Chesky said the most popular new feature on the platform is luggage storage, not AI. During the company’s third-quarter earnings call, he noted that a mention of the service got the loudest cheer from analysts. Airbnb partnered with Bounce in May to let guests find nearby drop-off locations in the app. Car rentals are the most widely used new service and are driving revenue alongside luggage storage. The company beat earnings expectations in Q3, with its stock rising about 10% in after-hours trading.

The Indian Opinion

Silicon Valley loves to hype AI as the next big thing, but real travel pain points are far less glamorous. Airbnb’s luggage storage and car rental features are driving revenue and bookings growth, not chatbots. Analysts cheered a simple bag drop, not a machine-learning model. The lesson: genuine utility beats buzzwords every time. The real test will be whether Airbnb’s expansion into services can offset the regulatory crackdowns in cities like New York, where its core rental business faces new restrictions.


Source: timesofindia.indiatimes.com

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