Amazon and Flipkart hike seller fees ahead of festive season

Amazon and Flipkart have raised seller fees ahead of the festive season. Amazon introduced a tiered cancellation fee linked to order value: 10% on orders below Rs 10,000, 8% for Rs 10,001,…

Amazon and Flipkart have raised seller fees ahead of the festive season. Amazon introduced a tiered cancellation fee linked to order value: 10% on orders below Rs 10,000, 8% for Rs 10,001, 50,000, 5% for Rs 50,001, 1 lakh, and 2% above Rs 1 lakh. It also increased closing fees by Rs 1 for products up to Rs 500 and Rs 3 for pricier items, citing higher fuel and logistics costs. Flipkart imposed new penalties of Rs 30 to Rs 90 on sellers for failing to meet dispatch deadlines or canceling orders, applicable after three months on the platform.

Amazon and Flipkart raise seller fees ahead of festive season

Some sellers on Amazon forums flagged that cancellations can occur due to factors beyond their control, such as delivery personnel not arriving for pickup. Republic World reports the fee changes come as quick-commerce rivals gain market share and the government considers charging merchants on UPI transactions above Rs 2,000. The revised fees may push prices higher for shoppers during the festive season.

Indian Opinion Analysis

Amazon and Flipkart have revised seller fees ahead of the festive season, raising cancellation charges and penalties. Amazon’s new cancellation fee is tiered by order value: 10% for orders below Rs 10,000, 8% for Rs 10,001, 50,000, 5% for Rs 50,001, 1 lakh, and 2% above Rs 1 lakh. It also increases closing fees by Rs 1 for items under Rs 500 and Rs 3 for pricier products, citing higher fuel and logistics costs. Flipkart has introduced per-order penalties of Rs 30 to Rs 90 for failing to meet dispatch deadlines or canceling orders. Some sellers on Amazon forums complained that cancellations sometimes occur due to delivery personnel not showing up, questioning why sellers should bear the fee.

Coverage: 2 sources, 1 neutral, 1 sensationalist


Sources (2): timesnownews.com (neutral report), republicworld.com (sensationalist)

This story was synthesised by AI from the 2 sources linked above.

Updated: this story now draws on 2 sources.

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