Now Reading: Bengaluru Hotels To Swiggy: No Promotions, Charge Only On Food
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Bengaluru Hotels To Swiggy: No Promotions, Charge Only On Food
The Bengaluru chapter of the National Restaurant Association has written to Swiggy CEO Rohit Kapoor, demanding that promotions and service charges be applied only on food items, ndtv.com reports. The association also…
The Story in Brief
The Bengaluru chapter of the National Restaurant Association has written to Swiggy CEO Rohit Kapoor, demanding that promotions and service charges be applied only on food items, ndtv.com reports. The association also raised concerns about high commissions and additional fees that hurt restaurant margins. It has sought immediate action on these issues to ensure fair pricing for both eateries and customers.
The Indian Opinion
Restaurant aggregators often blame high commissions for their fees, but the real pinch comes from hidden charges on delivery and promotions. The National Restaurant Association of Bengaluru has rightly pressed Swiggy to keep service charges only on food, not on packed extras. Both sides must stop passing costs to customers. Watch if Swiggy revises its fee structure or retaliates with higher platform fees.
Source: ndtv.com
This story was synthesised by AI from the source linked above.
