
Cyberabad's COVID-19 crisis management model is now a case study published by the Indian School of Business (ISB) and Harvard Business Publishing. Titled 'Operational Excellence in Crisis: Transforming Business Continuity in Cyberabad…
Cyberabad's COVID-19 crisis management model is now a case study published by the Indian School of Business (ISB) and Harvard Business Publishing. Titled 'Operational Excellence in Crisis: Transforming Business Continuity in Cyberabad IT Corridor', the study was co-authored by Prof. Vijaya Sunder M of ISB, Hyderabad Police Commissioner V.C. Sajjanar (then Cyberabad Police Commissioner), and Diti Joshi.

The model helped transition nearly 800,000 IT employees to work from home within days. The Society for Cyberabad Security Council set up a control room, oxygen bank, and a single-day vaccination camp covering 38,000 people. The case study is meant as a template for public-private partnerships in crisis management.

This case study is being hailed as a model of public-private partnership, but the narrative risks overstating police-led efficiency while underplaying the role of frontline health workers and community volunteers. The real test is whether this framework can be replicated in other cities with different demographics and weaker industry ties. Will other police commissions adopt it, or will it remain a one-off Hyderabad story?
Source: siasat.com
This story was synthesised by AI from the source linked above.