Now Reading: Davangere consumer court: charging for carry bags is unfair trade practice
-
01
Davangere consumer court: charging for carry bags is unfair trade practice
Davangere consumer court: charging for carry bags is unfair trade practice
The Davangere District Consumer Disputes Redressal Commission has ruled that charging customers for carry bags amounts to unfair trade practice and negligence in service. The order came on a complaint by Rajendra,…
The Story in Brief
The Davangere District Consumer Disputes Redressal Commission has ruled that charging customers for carry bags amounts to unfair trade practice and negligence in service. The order came on a complaint by Rajendra, who bought clothes from a Zudio store and was charged an extra Rs 10 for a carrying bag.
The Commission directed the shop to pay Rajendra Rs 10,000, including compensation and costs, and refund the Rs 10. It also ordered the store to deposit Rs 20,000 in the Consumer Legal Aid Account, with a total of Rs 30,000 to be paid within a month. The ruling applies to all retailers, malls, and sales outlets across Davangere.
The Indian Opinion
This ruling cuts through the marketing gloss that treats bag charges as a green or cost-recovery measure. In practice, it is a hidden cost that forces shoppers to pay for what was once a basic service, carrying your purchase out of the store. The Commission’s clear stand that a bag is not an optional extra but part of the sale should make retailers rethink. The test now is how many other district consumer forums adopt this view, and whether national chains fight or comply.
Source: deccanherald.com
This story was synthesised by AI from the source linked above.
