
Residents of three condominiums in Gurugram’s Sector 37D protested on Sunday against builder BPTP, alleging high maintenance charges and a lack of transparency. They said the builder charges an extra 20% management fee and a private agency levies another 5%, pushing costs for an 1,800-square-foot home to about Rs 8,000 in common area maintenance charges, plus GST, club and water fees. Common area maintenance charges have risen from Rs 3.57 to Rs 4.27 per square foot, residents said.

Protesters accused the builder of delaying the handover of maintenance to elected residents’ welfare associations by repeatedly changing draft agreements. Residents have decided to withhold payments until their concerns are addressed. Shyam Sunder of the builder’s maintenance arm rejected the allegations as “false and baseless,” stating that documentation of expenses has been shared and that handover talks have dragged on for over four years due to changing requirements from the RWA.
The Haryana Real Estate Regulatory Authority (HRERA) governs such builder-RWA handovers in Gurugram. If the builder has not obtained occupation certificates or there are pending issues with the Gurugram Metropolitan Development Authority (GMDA) on common areas, the transfer stalls. Residents' right to form an RWA and take over maintenance is established under the Haryana Apartment Ownership Act, 1983, but enforcement depends on builders complying. Withholding maintenance fees risks service cuts or legal notices from the builder, yet it is a common pressure tactic that has forced settlements before. The next step is for the RWA to seek intervention from HRERA, which can compel a handover within set timelines.
Source: hindustantimes.com
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