
Hoteliers have deferred their planned boycott of Swiggy until August 31 after constructive talks with CEO Rohit Kapoor, the Deccan Herald reports. Bengaluru Hoteliers Association president P C Rao said the industry…
Hoteliers have deferred their planned boycott of Swiggy until August 31 after constructive talks with CEO Rohit Kapoor, the Deccan Herald reports. Bengaluru Hoteliers Association president P C Rao said the industry will closely monitor the company's response over the next three weeks. The boycott was called to protest high commission fees and unfair rider policies. Both sides have agreed to continue dialogue in the interim period.
The hospitality industry often cries wolf about aggregator commissions, but this time both sides sat down. The real test is not talk but what changes, if any, Swiggy makes on pricing and rider terms by the deadline. Will a national body like BHA follow through if the August date passes? That will show whether this was genuine bargaining or political theatre.
Source: deccanherald.com
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