Now Reading: IndiGo reservation glitch disrupts bookings, check-in
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IndiGo reservation glitch disrupts bookings, check-in
IndiGo, India's largest airline, said on Wednesday that intermittent problems with its core reservation system were preventing some passengers from booking flights or completing online check-in. The airline said on X that…
IndiGo, India's largest airline, said on Wednesday that intermittent problems with its core reservation system were preventing some passengers from booking flights or completing online check-in. The airline said on X that its teams were working with a technology partner to fix the issue as a priority. It advised passengers with immediate travel needs to contact its Contact Centre, and those travelling later to try the website or app again.
Livemint.com reported the disruption in detail, including the airline's statement and passenger complaints on social media. NDTV noted that several flyers had posted messages saying they were unable to book tickets and that the website showed a "no data available" message. IndiGo did not disclose the cause of the technical issue or name its technology partner.
The disruption comes months after IndiGo faced a major crisis in December when poor pilot roster planning led to around 4,500 flight cancellations. IndiGo recently reported a consolidated loss of Rs 238 crore for the first quarter of fiscal 2026-27, swinging from a net profit of Rs 20,496 crore in the same period last year.
Indian Opinion Analysis
Both livemint.com and NDTV reported the story as a straight service disruption alert, with no pro-government or government-critical framing. Livemint provided more operational context, including IndiGo's recent financial loss and the December cancellation crisis, while NDTV focused on the immediate user experience with a brief summary. The neutral, factual coverage suggests no political angle. Readers should watch for whether the outage extends beyond a few hours and whether IndiGo issues a cause or compensation plan.
Coverage: 2 sources, 2 neutral
Sources (2): livemint.com (neutral report), ndtv.com (neutral report)
This story was synthesised by AI from the 2 sources linked above.
Updated: this story now draws on 2 sources.
