Now Reading: IndiGo cancels Bhubaneswar flight hours after scheduled departure
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IndiGo cancels Bhubaneswar flight hours after scheduled departure
Passengers were stranded at Bhubaneswar airport on Thursday after an IndiGo flight scheduled to depart at 2:35 PM was cancelled around 5:30 PM. According to passengers cited by the Free Press Journal,…
The Story in Brief
Passengers were stranded at Bhubaneswar airport on Thursday after an IndiGo flight scheduled to depart at 2:35 PM was cancelled around 5:30 PM. According to passengers cited by the Free Press Journal, the airline did not provide timely information about the cancellation, and staff offered little assistance. One passenger said they were not properly informed and received no satisfactory response. The reason for the cancellation was not immediately clear.
The Indian Opinion
IndiGo must explain why passengers waited three hours past the 2:35 PM departure to be told the flight was off. The airline's silence on the reason fuels the perception that Indian carriers treat customers as inconveniences. The DGCA should check if IndiGo violated its own customer-rights charter. How many other flights faced similar last-minute cancellations this month?
Source: freepressjournal.in
This story was synthesised by AI from the source linked above.
