Now Reading: Indore railway station gets ticket machines with UPI payment
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Indore railway station gets ticket machines with UPI payment
Indore railway station has installed Automatic Ticket Vending Machines (ATVMs) for unreserved tickets, allowing passengers to buy tickets via UPI payment and skip long queues. The machines use a QR code system,…
Indore railway station has installed Automatic Ticket Vending Machines (ATVMs) for unreserved tickets, allowing passengers to buy tickets via UPI payment and skip long queues. The machines use a QR code system, passengers scan the code with any UPI app, pay, and receive the ticket immediately.
Two ATVMs have been set up at Indore station, with one each at Ujjain and Chittorgarh stations. Ratlam Division PRO Mukesh Kumar said facilitators have been deployed to help passengers unfamiliar with the machines. The railway has amended its policy to allow non-retired staff to be hired as ATVM facilitators based on need.
Indian Opinion Analysis
Indian Railways has been pushing digital ticketing to reduce queues at booking counters, installing over 2,500 ATVMs across the network since 2019 under its Paperless Commute initiative. The Ratlam Division's decision to amend facilitator hiring rules, opening the role beyond retired railway staff, addresses a chronic problem in the project: machines often stand idle when passengers find them confusing. Each ATVM can process a ticket in under 30 seconds, compared to the two-to-three-minute average at a manned counter, which matters most during peak hours or festivals. What remains to be seen is whether the two machines at Indore station will be enough for a station that handles roughly 80,000 passengers daily, or if maintenance, a frequent failing of earlier ATVM batches, will keep them working.
Source: freepressjournal.in
This brief was synthesised by AI from the source linked above.
