Railways Adds Online Excess Luggage Booking With Train Tickets

The Story in Brief

Indian Railways has launched online booking and payment for excess luggage during train ticket reservations, removing the need to visit parcel offices separately. The facility is available to passengers with confirmed tickets in AC First Class, AC 2-Tier, First Class, Sleeper Class and Second Class, where luggage beyond the free allowance can be carried for a fee.

AC First Class passengers can carry up to 70 kg free and 150 kg in total, while the limits are 50 kg and 100 kg for AC 2-Tier and First Class, 40 kg and 80 kg for Sleeper Class, and 35 kg and 70 kg for Second Class. AC 3-Tier and Chair Car passengers are excluded. Size limits also apply.

The Indian Opinion

The facility should cut queues, but claims that it solves all baggage trouble would be overstated. Passengers still need confirmed tickets, must stay within class-specific weight and size limits, and must pay when crossing the free allowance. The real test is whether the booking option works reliably during peak reservations and whether checks at stations match the online records. Indian Railways should publish failure and refund data after rollout.

Source: thehansindia.com

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