Now Reading: Server glitch at Lalbagh passport office leaves applicants stranded
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Server glitch at Lalbagh passport office leaves applicants stranded
A server glitch at the Lalbagh Passport Seva Kendra in Bengaluru on Tuesday disrupted appointments, forcing scores of applicants to wait for hours. Videos on social media showed frustrated applicants questioning officials.…
The Story in Brief
A server glitch at the Lalbagh Passport Seva Kendra in Bengaluru on Tuesday disrupted appointments, forcing scores of applicants to wait for hours. Videos on social media showed frustrated applicants questioning officials. One woman told an official that the office had allotted her appointment and she should not bear the consequences of the failure.
The Passport Office issued a notice asking affected applicants to reschedule to August 22, but did not explain the technical problem. On Wednesday, applicants faced delays of up to one-and-a-half hours. A senior official told Times of India that the glitch was observed across all passport centres nationwide on Tuesday. A special drive on August 22 will accommodate those who missed their appointments.
The Indian Opinion
The standard narrative blames a faceless server glitch, but applicants who took leave and rearranged plans ask a fair question: why should citizens pay for the government's technical failures? The passport office's notice asks them to reschedule but offers no apology or compensation. The real test will be August 22: if that special drive runs smoothly, this will be a minor blip. If not, the pattern of official indifference is clear.
Source: timesofindia.indiatimes.com
This story was synthesised by AI from the source linked above.
