
SpiceJet flight SG553 from Mumbai to Gorakhpur was cancelled suddenly on 1 November at the Mumbai airport, leaving passengers stranded on the tarmac. Video of passengers lying on the runway near the aircraft went viral on social media, triggering widespread anger. SpiceJet said the cancellation was unavoidable because Gorakhpur Airport, a defence facility under the Ministry of Defence, has a watch-hour restriction that bars operations after 9 pm, and an extension could not be obtained that night.
The airline apologised and operated an extra commercial flight, SG9553, on 2 November to take the stranded passengers to their destination. Passengers questioned why they were boarded if the landing window at Gorakhpur had already closed. Social-media users reacted sharply, with some posting that they would never book SpiceJet again.
Bhaskar.com led with the cancellation and the operational reason (watch-hour restriction at the defence airport) before mentioning passenger anger, and it included the airline’s apology and the extra flight arranged the next day. TV9 Hindi led with passenger fury and a dramatic description of chaos, crew leaving passengers, and social-media ridicule, while treating the airline’s explanation as a ‘stale excuse’. Neither outlet disputed the core fact (watch-hour limit at Gorakhpur), but they differed sharply in weight: bhaskar.com gave equal space to the airline’s side, while TV9 Hindi foregrounded outrage and omitted the apology. A combined reading confirms that the restriction caused the cancellation, but the airline’s communication with passengers before the flight was due to land was poor enough to spark a viral protest. No next step was named by either source.
Coverage: 2 sources, 1 neutral, 1 sensationalist
Sources (2): bhaskar.com (neutral report), tv9hindi.com (sensationalist)
This brief was synthesised by AI from the 2 sources linked above, so one read covers every framing they carry. Methodology and corrections.
Update, 3 November 2026: this story now draws on 2 sources.