TCS denies tracking employees after laptop monitoring report

Tata Consultancy Services has denied tracking individual employee activity on company laptops, calling reports of workplace surveillance 'baseless and inaccurate'. The denial follows a Moneycontrol report that said TCS had activated a Digital User Experience Monitoring tool on laptops used by nearly 6 lakh employees, capable of showing which applications are used and time spent on them.

TCS said in a statement to India Today Tech that its digital tools monitor 'macro-level network performance' to ensure security and enhance user experience, and that the company respects employee privacy. The exact software provider, data collected, and who has access remain undisclosed. Employee monitoring tools are common in the IT industry, but transparency gaps raise privacy concerns. TCS previously launched a similar tool for enterprise customers through a partnership with Zscaler, but it is unclear whether that system is being used internally.