Now Reading: Telangana education dept launches private school complaint portal
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Telangana education dept launches private school complaint portal
Hyderabad: The Telangana school education department has launched the Online Private School Complaint Monitoring System (PSCMS) for parents, students, and the public to register grievances against private schools and track their progress.…
Hyderabad: The Telangana school education department has launched the Online Private School Complaint Monitoring System (PSCMS) for parents, students, and the public to register grievances against private schools and track their progress. Users can log in with a mobile number and OTP, submit complaints through the department’s website, and monitor status using their phone number or grievance ID.
Director of school education E Naveen Nicolas said the system aims to strengthen transparency, accountability, and timely monitoring of complaints. He encouraged parents to use it for genuine grievances. The department asked complainants to provide complete and accurate information for appropriate action by competent authorities. The portal is available under the online services section of schooledu.telangana.gov.in.
Indian Opinion Analysis
Telangana's private school sector has long faced parental complaints over fee hikes, mid-year transfers of teachers, and opaque admissions. The department previously relied on email and physical letters, which had no tracking mechanism. The new portal now mirrors the union government's CPGRAMS model, but only for private institutions. State-run schools, which educate the majority of students, remain outside this system. Parents enrolling children for the 2025-26 academic year should note that the portal's effectiveness rests on whether the department sets a mandatory response timeline, something still absent from the launch notification.
Source: timesofindia.indiatimes.com
This story was synthesised by AI from the source linked above.
