Now Reading: US firm Blackbaud to open second Hyderabad office, hire 1,000
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US firm Blackbaud to open second Hyderabad office, hire 1,000
US software firm Blackbaud plans a second office in Hyderabad's Financial District, aiming for a headcount of 1,000 people across both sites within 12-18 months. The company, which opened its first India…
The Story in Brief
US software firm Blackbaud plans a second office in Hyderabad's Financial District, aiming for a headcount of 1,000 people across both sites within 12-18 months. The company, which opened its first India office in November 2025, currently employs about 700 at HITEC City. Managing director Rajiv Gajria said the centre handles product development, customer operations, and AI capabilities, not just offshore services.
Blackbaud, listed on NASDAQ and headquartered in South Carolina, focuses on software for the non-profit sector. It has helped mobilise $100 billion for nonprofits in 45 years. While its immediate focus is building India capabilities, the firm is also evaluating the country as a potential market. Most customers are in North America, with growing presence in Western Europe and Australia.
The Indian Opinion
Another US firm betting big on Hyderabad's tech talent is welcome, but the narrative that India is merely a 'global work hub' needs scrutiny. Blackbaud claims full-stack capability, not just offshoring. The real test is whether it develops products for the Indian non-profit sector, not just for American clients. Will it build donor-relationship tools for local charities? That would prove genuine 'capability', not just cost arbitrage.
Source: thehindu.com
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