
Bengaluru restaurant associations have extended the boycott deadline for Zomato to September 1 after fresh talks, but kept the August 15 deadline for Swiggy, indicating slower progress with the platform. The associations…
Bengaluru restaurant associations have extended the boycott deadline for Zomato to September 1 after fresh talks, but kept the August 15 deadline for Swiggy, indicating slower progress with the platform. The associations demand better visibility into commission structures, an end to forced discounts and deep promotional campaigns, timely and transparent payment settlements, and an end to unilateral deductions from restaurant payouts.
The National Restaurant Association of India (NRAI) and other bodies had earlier threatened to halt orders from August 15 if their demands were not met. Zomato’s reprieve suggests it is closer to an agreement, while Swiggy’s unchanged deadline puts pressure on the platform to accelerate negotiations.
The restaurant bodies are right to demand transparency in commission structures and an end to forced discounts that erode margins. But the staggered deadlines, September 1 for Zomato, August 15 for Swiggy, risk being seen as a negotiating tactic rather than a principled stand. If Swiggy fails to concede, will the associations actually stop orders? That quiet deadline will test their resolve, not just their words.
Sources (2): ndtvprofit.com, ndtvprofit.com (2)
This story was synthesised by AI from the 2 sources linked above.