
The Advertising Standards Council of India (ASCI) has warned that many well-funded D2C brands are using exaggerated advertising claims without evidence, a practice it calls the 'compliance fallacy'. Its secretary general writes that digital and social media now account for most advertising complaints, with young D2C brands repeatedly making unsupported claims such as 'clinically proven', 'zero side effects', or 'doctor recommended'.

ASCI says the same instinct that lets founders overstate product claims later shapes how boards are briefed and metrics defined, turning a marketing problem into a governance one. It points to a children's tutoring platform and a celebrated digital-first company that collapsed after aggressive claims and pushy sales tactics, noting ASCI had flagged their advertising as risky years earlier.
The regulator calls on investors to scrutinise advertising claims as rigorously as financial statements, and warns that discovering risks only after a regulator, consumer backlash, or failed transaction is too late. It urges founders to see truthful, supportable claims as an asset, not a burden, and says ASCI now helps advertisers get claims right before campaigns go live.
The author heads the advertising industry's self-regulatory body, so the article carries the perspective of a regulator urging pre-compliance rather than punitive action. India's D2C sector has attracted over Rs 40,000 crore in funding since 2020, yet consumer complaints about misleading ads are rising sharply, with ASCI processing over 7,000 complaints in 2023-24 alone. The real risk flagged here is that aggressive marketing claims signal weak internal governance, and a regulatory crackdown, like the one that hit Byju's and other edtech firms, could wipe out investor value overnight. The upcoming ASCI guidelines for green claims and influencer advertising, due for public consultation this quarter, will test how seriously the industry takes this warning.
Source: brandequity.economictimes.indiatimes.com
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