Now Reading: Bengaluru woman bedridden after crash, seeks Rs 20 lakh from Rapido
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Bengaluru woman bedridden after crash, seeks Rs 20 lakh from Rapido
Bengaluru woman bedridden after crash, seeks Rs 20 lakh from Rapido
Sani Krishna, a 32-year-old interior designer in Bengaluru, has sent a legal notice to bike taxi aggregator Rapido after a crash on June 17 left her bedridden for two months. The bike…
The Story in Brief
Sani Krishna, a 32-year-old interior designer in Bengaluru, has sent a legal notice to bike taxi aggregator Rapido after a crash on June 17 left her bedridden for two months. The bike rider was allegedly reckless, leading to a collision with a tractor that crushed her. She suffered seven fractured ribs, lost her spleen in emergency surgery, and needed facial reconstruction.
Krishna has spent more than Rs 20 lakh on treatment so far. Her legal team says Rapido tried to cap liability at an insurance payout of Rs 1 lakh, even though the company advertises accident cover of Rs 17-20 lakh. Rapido says it needs supporting documents to process the claim, but Krishna insists she has submitted them. No compensation beyond a minimal insurance payment has been paid. She plans to approach a consumer court.
The Indian Opinion
Rapido's offer of Rs 1 lakh and its claim that documents are missing will test public trust in platform accountability. The company’s own ads promised crores in accident cover but the fine print caps payouts. Sani Krishna's Rs 20-lakh medical bill and her 60 days in bed show what 'zero liability' really means for gig-economy passengers. The question is: will the consumer court force platforms to match their marketing with actual insurance coverage, or will this become another case of blameless fine print?
Sources (2): timesofindia.indiatimes.com, timesofindia.indiatimes.com (2)
This story was synthesised by AI from the 2 sources linked above.
Updated: this story now draws on 2 sources.
